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After a year and a half of searching for a property and being let down by three different agencies (two of them being among the biggest names in the UK), I was extremely disappointed. I lost so much time and money dealing with agents who weren’t serious and ignored my efforts despite constant chasing. I was in the process of buying another property when I began to sense that it was yet another time-wasting situation. Thankfully, I came across Paul Graham Estate Agents in Carshalton. From my very first call, the gentleman I spoke to made the process so much easier. He was honest about the other property I was pursuing, and thanks to his advice I decided to pull out and go with a house they had for sale instead. From there, everything changed — the whole process took just under 3 months. The Paul Graham team were helpful, professional, and kept me informed at every step. Their clear communication and genuine support made all the difference, especially after nearly two years of stress with other agencies. I am now finally a happy and relieved homeowner. I would highly recommend Paul Graham Estate Agents to anyone looking to buy in the area. Thank you to the whole team! Viktor