Established in 1985 and still a truly independent estate agent, Paul Graham is a leading name in the area with a reputation for quality of service, professionalism and a friendly approach. We feel this is the reason so many clients and their families come back to us again and again.
Our offices are situated in prominent High Street locations and open seven days a week, offering state of the art marketing combined with traditional estate agency methods. The directors are based within the offices ensuring a commitment to service, whether you are selling, buying or letting your home.
With over 25 years of experience in the area, we have developed an extensive knowledge of the local property market enabling us to offer a wide range of services including Residential Sales, Letting and Property Management that are both friendly and professional as befits our reputation. We are committed to providing our customers with individual high quality advice, based on the wealth of experience of our local, mature, dedicated and experienced team.
The Following information outlines some of the services we offer when selling your property:
We will advertise your property in our prominent office window displays as well regular advertisements with the Guardian Newspaper Group, on the Internet and, if required, in national newspapers and magazines.
Over the last 10 years or so the number of customers seeking their next home on the Internet has increased significantly and to cope with this demand we will advertise your home on several popular websites. We update our website on an hourly basis.
Colour Property Particulars
Your home will benefit from quality digitally produced colour property details that can include floor plans and internal photos.
We are one of the very few agents that regularly email full property details with internal photos to our buyers. This can save valuable time and eliminates the “wait for post”.
SMS Text Messaging
In addition to email we will notify potential buyers via SMS Text Messaging direct to their mobile telephone when your property becomes available to the market. We have found that this facility has increased the numbers of viewings at an early stage of the marketing of many homes.
Whilst preparing our advertising, Internet and the property details for your home we will be actively offering the property by telephone to the extensive bank of buyers already on our mailing lists. These will be the buyers we feel are ideally suited to your home. Although considered old fashioned by some, we still feel that this is one of the most effective methods for generating interest in a property.
National Association of Estate Agents and Property Ombudsman
It is imperative that you choose an estate agent who acts in your best interests and whose working ethics and standards are industry recognised and regulated. As proud members of the National Association of Estate Agents and Ombudsman Scheme, you can be confident that we will work with both professionalism and integrity.
Low Key Marketing
As an independent and professional Estate Agent with a wealth of experience and local knowledge, we feel confident in providing the most successful marketing and promotion of your property. However, if preferred, we offer a more discreet or “low key” marketing campaign to suit individual client’s needs and timescales.
We will tailor the viewing arrangements to fit in with your requirements; being open seven days a week gives us the flexibility to ensure that no viewing opportunities are missed. We can also advise on the most effective way of showing your home as well as “tips and pointers”.
Feedback & Communication
A common complaint about estate agents is that they often forget to keep their client informed of customer feedback and comments. We feel that communication is vital to both you and us throughout the transaction, not only to reduce the stress of not knowing how your sale is progressing, but also to assist in obtaining the right buyer and a hassle free sale. This communication will continue until the day you move and sometimes beyond.
Offer & Negotiation
This stage of your move is clearly an important and defining one. Obviously anyone making an offer is attempting to agree a price suitable to them. At this point it is easy for an estate agent to be influenced by the buyer’s offer and comments. We do not forget who we are working for and would rather spend a bit more time over the negotiation period to ensure we get the right price and buyer for you.
Progressing the Sale
As already mentioned, we continue the communication right up until the day you move. This includes updating you with chain information and keeping in touch with solicitors, surveyors, building societies, banks etc. Our clients have told us that this communication reduces the stress and worry associated with moving home.
If you are considering a move and would like an up to date valuation, either complete the information fields below or contact your local office by telephone.
Carshalton 020 8773 7200
Wallington 020 8669 5201